These Terms of Sale apply to all offers made by Finest Known, on all orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.
Finest Known is committed to quality products and your satisfaction is 100% guaranteed! If for any reason you are not completely satisfied with your purchase, you may return it within 10 Days of receipt and receive a replacement or a full refund for the price of the product. Shipping charges will not be refunded.
If you are not pleased with your order for any reason, we offer a convenient return option. Just follow these simple steps:
1. Call our Finest Known Customer Service department at 888-900-9948. Please have the following details available when you call: Your order number, the shipping ID or item number, a brief description of the reason for the return, and whether you are seeking a replacement or a refund. Your request will be processed within 48 hours and you will be notified when your request has been processed.
2. Once we have approved your return, pack your items(s) in the original shipping packaging, tape securely, and attach a return label securely to the outside of the package, then send via USPS Registered Insured Mail only, addressed to: Finest Known, P.O. Box 1800, Newport Beach, CA 92658-8917. Note: You MUST include a packing slip with your return package detailing all items enclosed in the shipment.
3. Once your package is received by us, we will send out a replacement or a full refund for the price of the product. Shipping charges will not be refunded. We will typically issue your refund within 48-72 hours of receiving the package.
We’ll do everything we can to take care of your return quickly. It may take up to two billing cycles for the credit to appear on your credit card statement. Please note that Finest Known is not responsible for returns lost in transit to us.
If you are unable for any reason to return your order as stated above, please contact our Customer Service department at 888-900-9948
Notwithstanding the product prices shown on the website, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items shown on the website may be mispriced as a result of price changes that are implemented at or about the time of your visit to the website. However, we do NOT charge your credit card until after your order has entered the shipping process. If an item’s correct price is higher than our stated price, your sole recourse is cancellation of your order.
All orders under $1,500.00 shipping to the state of California will be charged an additional 9.25% sales tax. No tax will be charged for California orders over $1,500.00, or for orders shipping to states other than California.
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in the condition in which it was sent for a conforming replacement, refund or credit.
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.
The offers by Finest Known, your orders, and the agreements between us for the delivery of our services and products are subject to the laws of the State of California. The state or federal courts located in Orange County, California will have exclusive jurisdiction to settle any dispute between us in relation to our products or services.
MODIFICATION AND SEVERABILITY
We reserve the right to make changes to our website, our policies, our Conditions of Use and these Terms of Sale at any time and in our sole discretion. Therefore, you should review our policies, terms and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.